The Digital Change Toolkit is excellent for websites, mobile, telephony IVR and other channels. The Toolkit can also be used as a guide on Project Software.

The Toolkit is suitable for Agile and Waterfall frameworks to capture accurate functionality and features. The goal is to meet business needs, improve customer satisfaction and achieve project success.
 
THE DIGITAL REQUIREMENTS TOOLKIT PACK INCLUDES THE FOLLOWING TEMPLATES:
 
Board Structure for each Digital Channel
Basic Principles on Agile and Waterfall Models
Dataflow Model and Data Sets for Solution
Requirements, Word, PowerPoint and Excel
User Story PowerPoint and Excel Pack
RACI, Stakeholder and Workshop Tracker
 
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